Legal

Terms of Service

The agreement between you and PrintDB.

Effective
April 12, 2026
Last updated
April 12, 2026

These Terms of Service ("Terms") govern your use of the PrintDB website and services (collectively, the "Service") operated by PrintDB, LLC ("PrintDB," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service.

01.Acceptance of Terms

By accessing and using PrintDB's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms constitute a legally binding agreement between you and PrintDB, LLC.

Important: If you do not agree to these Terms, you must not use our Service.

You represent that you are at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

02.Service Description

PrintDB provides a comprehensive management platform designed specifically for screen printing businesses. Our Service includes:

  • Inventory tracking and management for inks, screens, and supplies
  • Employee management with custom roles and permissions
  • Multi-location business management capabilities
  • Automated notifications and alerts
  • Comprehensive reporting and analytics
  • Audit logs and activity tracking
  • Customer support and documentation

We reserve the right to modify, suspend, or discontinue any part of our Service at any time, with or without notice.

03.User Accounts

3.1Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for:

  • Maintaining the accuracy of your account information
  • Safeguarding your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

3.2Account Security

You must not share your account credentials with others or allow others to access your account. We recommend using strong, unique passwords and enabling two-factor authentication when available.

3.3Account Suspension

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or if your account becomes a security risk.

04.Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

4.1Prohibited Activities

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Transmit any harmful, threatening, or offensive content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service to spam, phish, or distribute malware
  • Reverse engineer, decompile, or disassemble our software
  • Use automated scripts or bots without authorization

4.2Compliance

You are responsible for ensuring that your use of the Service complies with all applicable laws, regulations, and industry standards in your jurisdiction.

05.Subscription and Billing

5.1Subscription Plans

PrintDB offers various subscription plans with different features and usage limits. Subscription fees are billed in advance on a monthly or annual basis, depending on your chosen plan. All fees are non-refundable except as required by law or as specifically stated in these Terms.

5.2Payment Terms

  • Payments are due in advance for each billing period
  • We accept major credit cards and other payment methods as available
  • You authorize us to charge your payment method for all applicable fees
  • Late payments may result in service suspension
  • Price changes will be communicated with at least 30 days notice

5.3Cancellation

You may cancel your subscription at any time through your account settings or by contacting our support team. Cancellation takes effect at the end of your current billing period.

06.Intellectual Property

6.1Our Rights

The Service, including all content, features, functionality, software, and technology, is owned by PrintDB, LLC and is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service solely for your business purposes in accordance with these Terms.

6.2Restrictions

You may not:

  • Copy, modify, or create derivative works of the Service
  • Reverse engineer or attempt to extract source code
  • Remove or alter any proprietary notices or labels
  • Use our trademarks without written permission
  • Sublicense, sell, or distribute the Service to third parties

6.3Feedback

Any feedback, suggestions, or ideas you provide about our Service become the property of PrintDB. We may use such feedback without any obligation to compensate you.

07.User Content

7.1Your Content

You retain ownership of all content, data, and information you submit, upload, or store through our Service ("User Content"). By using our Service, you grant us a limited, non-exclusive, royalty-free license to process, store, and transmit your User Content solely to provide and improve our Service.

7.2Content Responsibility

You are solely responsible for your User Content and warrant that:

  • You own or have the necessary rights to the content
  • The content does not violate any laws or third-party rights
  • The content is accurate and not misleading
  • The content does not contain malicious code or harmful materials

7.3Content Removal

We reserve the right to remove or suspend access to any User Content that violates these Terms, infringes on intellectual property rights, or poses a security risk.

08.Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

Data Security: We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

09.Service Availability

9.1Uptime and Maintenance

We strive to maintain high availability of our Service but cannot guarantee 100% uptime. We may perform scheduled maintenance, updates, or emergency repairs that may temporarily interrupt service.

9.2Support

Customer support is provided through our designated support channels. Support response times may vary based on your subscription plan.

10.Limitation of Liability

10.1Disclaimer of Warranties

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10.2Limitation of Damages

To the maximum extent permitted by law, PrintDB shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business interruption
  • Damages resulting from unauthorized access to your account
  • Third-party actions or content
  • Service interruptions or downtime

10.3Maximum Liability

In no event shall our total liability to you exceed the amount paid by you for the Service in the twelve (12) months preceding the claim.

11.Indemnification

You agree to indemnify, defend, and hold harmless PrintDB, LLC, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your User Content
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations

12.Termination

12.1Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or contacting our support team. Upon termination, your access to the Service will cease at the end of your current billing period.

12.2Termination by Us

We may terminate or suspend your account immediately, without prior notice, for:

  • Breach of these Terms of Service
  • Non-payment of subscription fees
  • Fraudulent or illegal activity
  • Violation of our Acceptable Use Policy
  • Security concerns or risk to our Service

12.3Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and data after a reasonable period. You remain liable for all charges incurred up to the date of termination.

13.Dispute Resolution

13.1Governing Law

These Terms shall be interpreted and enforced in accordance with the laws of the State of Delaware, without regard to conflict of law principles. Any legal action or proceeding shall be brought exclusively in the federal or state courts located in Delaware.

13.2Arbitration

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the decision shall be final and binding.

13.3Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14.Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of these Terms and notify you through the Service or via email. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

Important: Material changes to these Terms will be communicated with at least 30 days advance notice, and you will have the option to terminate your account if you disagree with the changes.

15.General Provisions

15.1Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the intent of the original provision.

15.2Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and PrintDB concerning the Service.

15.3Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms or any rights hereunder without restriction.

15.4Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

16.Contact Information

If you have any questions about these Terms of Service, please contact us:

Email

[email protected]

Phone

(407) 252-4595

Address

2125 Biscayne Blvd, Ste 204 #21737
Miami, FL 33137
PrintDB, LLC. Terms of Service questions will be answered within 5 business days.